Straight answers.
How does online ordering work?+
Build your order on the menu and place it · nothing is charged online. We pack it, you get a confirmation, and you pay at the counter when you pick up at 1501 Santa Fe Ave. Menu prices already show the out-the-door total with tax included, so what you see is what you hand over.
What ID do I need?+
A valid government-issued photo ID showing you're 21 or older. If you're 18 to 20, bring a valid California medical recommendation and your ID. We card everyone, every visit, no exceptions.
What are your hours?+
Monday through Saturday, 8:00am to 9:50pm. Sunday, 9:00am to 8:50pm. We're open every day of the year except where the state says otherwise, and last call is about ten minutes before close.
Where do I park?+
There's parking at 1501 Santa Fe Ave and street parking around the block. We're on the Westside between the 710 and the port, a few minutes from Downtown Long Beach.
Do you deliver?+
We're a pickup shop. Order ahead on the site and collect at the counter · in practice it's usually faster than waiting on a delivery window.
How is tax calculated?+
California stacks three taxes on cannabis: a Long Beach cannabis business tax, the state excise tax, and sales tax. Rather than surprise you at the register, our menu shows the out-the-door price with all of it included. Accessories are taxed at ordinary sales tax only.
What is Chronic Rewards?+
Our loyalty program · one balance in store and in the app. You earn 2% of every order back as points at the register (2 points per dollar out the door), 100 points is $1 off at the counter or at online checkout, and the points menu at chroniclb.com/points has items you can only get with points, ordered in the app for pickup. Your phone number is your account.
Do you sell CBD-only or non-intoxicating products?+
Yes. We carry CBD tinctures, balanced-ratio products and topicals, most of which won't get you high. The crew can point you at what fits if you tell them what you're after.
Are you cash only?+
Cash and debit · no credit cards. Debit runs through a cashless ATM at the counter, and there's an ATM on site if you need it.
How old is Chronic Long Beach?+
We opened in 2010, before California had state licensing, and we helped pass Long Beach's Measure MM. We've held the same corner on Santa Fe Avenue ever since · CAL HGH LLC, license C12-0000017-LIC.